Q: What is your 100% satisfaction guarantee policy?

It's Simple. We want you to feel confident in every SwiftMaid clean. If you’re not fully satisfied and believe something was missed, simply send us photos within 48 hours of your service. Our team will promptly review your request and take care of it to ensure your space meets our standards.

Q: Is my billing information safe and secure?

Yes. Your billing information is safe and secure. SwiftMaid uses a trusted and widely used cleaning service platform that securely manages scheduling, payments, and customer accounts. All payment information is processed through encrypted, PCI-compliant systems and is never stored or visible to our cleaning teams. Our customers have access to a secure online portal where they can view invoices, make payments, and manage billing information with confidence. SwiftMaid is committed to protecting your privacy and ensuring every transaction is handled safely, securely, and professionally.

Question 1

Do you use your own cleaning supplies and equipment?

Accepted Answer

SwiftMaid arrives prepared to complete your cleaning efficiently and to a high standard. Our trusted cleaning professionals use appropriate supplies and tools suited to the type of service booked to ensure your space is cleaned properly and with care.

If you have specific product preferences or would like us to use supplies you provide, we are happy to accommodate those requests whenever possible.

For recurring home cleaning services, customers are typically expected to provide basic equipment such as a vacuum cleaner and mop to ensure consistency and efficiency in your regular cleans.

Question 2

What is your 100% satisfaction guarantee policy?

Accepted Answer

It's Simple. We want you to feel confident in every SwiftMaid clean. If you’re not fully satisfied and believe something was missed, simply send us photos within 48 hours of your service. Our team will promptly review your request and take care of it to ensure your space meets our standards.

Question 3

Is my billing information safe and secure?

Accepted Answer

Yes. Your billing information is safe and secure. SwiftMaid uses a trusted and widely used cleaning service platform that securely manages scheduling, payments, and customer accounts.

All payment information is processed through encrypted, PCI-compliant systems and is never stored or visible to our cleaning teams.

Our customers have access to a secure online portal where they can view invoices, make payments, and manage billing information with confidence.

SwiftMaid is committed to protecting your privacy and ensuring every transaction is handled safely, securely, and professionally.

Question 4

Can I request a service that’s not listed on the booking form?

Accepted Answer

Absolutely. We’re happy to go above and beyond whenever possible. Simply include your request in the “Comments” section of our booking form, and our team will review it. Please note that special requests may be subject to additional cost depending on the service.

Question 5

How do I book a cleaning with SwiftMaid?

Accepted Answer

You can easily book your cleaning online through our website using our streamlined booking system, or by calling or texting us directly. We respond swiftly to ensure your time is never wasted searching for the right cleaners.

SwiftMaid - Harris County

Explore our cleaning services

House Cleaning

Deep Cleaning

Moving Cleaning

Proudly Serving Harris County

See why our customers trust SwiftMaid to keep their homes spotless.

“SwiftMaid was fast, professional, and left my home spotless."

“Reliable, friendly, and incredibly thorough.”

“Every clean feels like a reset.”

Cleaning done right, every time

What sets SwiftMaid apart

Clear & simple process

Results that last

Frequently asked questions

Do you use your own cleaning supplies and equipment?

What is your 100% satisfaction guarantee policy?

Is my billing information safe and secure?

Can I request a service that’s not listed on the booking form?

How do I book a cleaning with SwiftMaid?

Questions? We'll contact you Swiftly ;)